Search for the latest version of Skype.
This Computer -> C Drive -> App Data -> Roaming -> Skype -> Delete the contents of the folderĪfter uninstalling Skype, reboot your computer. Make sure there are no traces of the old Skype version left on your computer:
Windows key + R -> Type appwiz.cpl -> Enter -> Find Skype -> Right-click on it -> Uninstall. Follow the instructions provided by the uninstallation wizard. Start menu -> Control Panel -> Right-click on Skype-> Uninstall. If your Skype refuses to work properly, reinstalling it might resolve the issue.įirst, you should completely uninstall the app: So, feel free to work your way down to get your Skype back on track: 1. We hope our troubleshooting tips will help you fix all your Skype problems. Audio / Video issues: You cannot see each other. Yep, it’s about the creepy ‘Sorry, we couldn’t connect to Skype’ message. Skype connectivity issues: You can’t connect to Skype. Skype crashes, hangs or freezes: Your Skype is acting weird and trying your patience. Or you cannot log in to it: In a nutshell, your Skype won’t open or work. The most notorious ‘Skype isn’t working’ issues in Windows 10 are: So, if your desktop Skype is running wild these days, you needn’t tame it on your own – we have prepared a whole list of proven tips to fix your ‘Skype not working’ problem. As a result, Windows 10 users keep reporting Skype-related issues and asking for help. For instance, although Skype and Windows 10 are supposed to get on like a house on fire, their relationship seems more like a battle of wills. Its reputation is not so impeccable, and we can hardly call this app a paragon of smooth running. Actually, the app is nothing less a symbol of unlimited information and limitless possibilities.īut nobody is perfect – and Skype is not an exception. Having become a communication classic, Skype is considered a must-have application for your computer today. 
‘Problems are not stop signs, they are guidelines’
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